Senior Accounts Receivable Specialist - Colombia

🏢 About Roca Alliances

Roca Alliances is a specialized recruitment and operations partner in the technology sector, dedicated to building high-performance teams across Latin America for multinational companies.

For this opportunity, we are hiring talent to join our Cross-Border Teams, supporting a global technology client operating in a fast-evolving and highly competitive industry focused on protecting digital environments.

This organization values data-driven decision-making, cross-functional collaboration, and financial discipline to support sustainable growth.

🎯 Role Overview

We are seeking a detail-oriented and proactive Senior Accounts Receivable Specialist to join our accounting team in Colombia, as part of our Center of Excellence. This role will report to the Director of Accounting and is essential to maintaining accurate financial records and ensuring timely customer payments. The ideal candidate will have experience with NetSuite and a strong understanding of A/R processes in a fast-paced, technology-driven environment

Key Responsibilities

Cash Receipt Recording

• Record incoming payments accurately in NetSuite and reconcile them with bank statements.

Cash Application

• Apply customer payments to invoices and credit memos using remittance information while resolving discrepancies or unapplied balances.

Collections Monitoring

• Monitor aging reports and follow up with customers regarding outstanding receivables to ensure timely payment.

Customer Statements

• Generate and distribute monthly and ad-hoc customer account statements.

Inbox Management

• Own and manage the Accounts Receivable email inbox, ensuring timely responses and issue resolution.

Customer Communication

• Respond to customer inquiries regarding invoices, payments, and account status.

Cross-Functional Collaboration

• Partner with accounting, IT, sales, and order entry teams to resolve billing issues and support month-end close activities.

Process Improvement

• Identify opportunities to streamline A/R processes and improve efficiency.

Additional Support

• Assist the accounting team with reporting, analysis, and special projects when needed.

📅 A Day in the Life

Your day starts by reviewing the A/R inbox for customer inquiries, payment confirmations, and internal requests.

You’ll log into NetSuite to record cash receipts and apply payments to the appropriate invoices and credit memos. Later in the morning, you’ll generate customer account statements and review aging reports to follow up on outstanding balances.

Throughout the day, you’ll collaborate with sales and customer success teams to resolve billing discrepancies and ensure a smooth customer experience. Before the end of the day, you’ll ensure all inbox requests are addressed, helping maintain accurate records and strong cash flow for the business.

👤 Who You Are

You are a detail-oriented and highly organized finance professional who enjoys working in fast-paced environments and collaborating with different teams.

You take ownership of your responsibilities—from recording cash receipts to resolving customer payment issues—and proactively identify ways to improve processes.

You may be a great fit if you have:

• 2+ years of experience in Accounts Receivable or a similar finance role

• Experience using NetSuite or similar ERP systems

• Strong attention to detail and organizational skills

• Excellent written and verbal communication skills in English

• Ability to manage multiple priorities and deadlines

• Experience in collections and customer service (preferred)

• Strong Excel skills, including formulas such as VLOOKUP, SUMIF, and Pivot Tables

🎁 Benefits & Perks

💵 Competitive Salary paid in Colombian pesos (COP)
🏥 Private Medical Insurance
📚 Continuous Training & Professional Development
🌍 Global Exposure: Work with a leading international technology company
💼 Career Growth: Join a growing team with strong advancement opportunities
👥 Collaborative Culture: Work alongside passionate and innovative professionals
🏢 Remote Role (Future Onsite Transition): The role will begin remotely, with the expectation of transitioning to an onsite position in Medellín as the team continues to grow.