We are hiring HR Generalist - On site El Poblado Medellín

👥 HR Generalist – Colombia

Dedicated Client Account

We are Roca Alliances

A specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We deliver tailored hiring solutions to ensure the perfect match for each role. With deep insight into industry trends, we drive targeted, efficient recruitment that builds long-lasting partnerships and supports business growth. Our mission is simple: help businesses thrive by delivering the right professionals to meet their needs.

🎯 Position Summary

The HR Generalist will provide comprehensive Human Resources support for an assigned client account, serving as the primary point of contact for employees and the client on matters related to employee administration, payroll, labor compliance, onboarding, offboarding, and employee experience.

This role is responsible for ensuring the accurate execution of HR processes and compliance with Colombian labor laws, under the supervision of the HR Manager.

📌 Reports ToHR Manager – Colombia

🔑 Key Responsibilities

🗂️ Human Resources Administration

• Ensure employee records and personnel files are complete, accurate, and up to date.
• Prepare and coordinate employment-related documentation, including employment certifications, salary verification letters, and HR correspondence.
• Maintain HR systems, databases, trackers, and employee records.
• Respond to employee inquiries and requests with timely, professional, and service-oriented support.
• Manage employee administrative requests related to equipment assignments, system access, and required documentation throughout the employment lifecycle.

🚀 Onboarding and Offboarding

• Coordinate the onboarding process for new hires, including document collection, corporate orientation, and integration follow-up.
• Manage onboarding logistics, including work location details, schedules, arrival instructions, and required documentation.
• Coordinate client-led orientation and training activities delivered by the client’s team.
• Follow up on onboarding activities managed by other departments, including equipment provisioning and system access.
• Coordinate employee termination processes in accordance with Colombian labor laws and internal policies.
• Prepare and manage separation documentation, equipment recovery, and deactivation of system access.

💰 Payroll, Benefits, and Leave Administration

• Collect, consolidate, and validate payroll inputs for submission to the payroll team.
• Review and validate payroll results prior to final processing.
• Respond to and resolve payroll- and benefits-related inquiries and issues.
• Coordinate the administration of life insurance and other applicable employee benefits.
• Manage and track vacation, sick leave, leaves of absence, and other employee absences.
• Address employee inquiries regarding attendance, time-off policies, and leave management.

🤝 Client Support and Labor Compliance

• Serve as the primary HR point of contact for the assigned client account.
• Advise clients on Colombian labor law, internal policies, vacations, medical leave, leaves of absence, overtime, public holidays, on-call arrangements, and employee termination processes.
• Participate in recurring client meetings and additional meetings required to address HR matters.
• Identify and escalate employee relations concerns, labor risks, or situations requiring HR Manager intervention.
• Support audits and regulatory compliance initiatives.
• Develop and implement HR processes aligned with client needs while ensuring compliance with internal policies and applicable labor regulations.

🦺 Occupational Health and Safety – SG-SST

• Support the implementation and ongoing maintenance of the Occupational Health and Safety Management System, SG-SST.
• Coordinate safety training programs, prevention campaigns, and employee wellness initiatives related to occupational health and safety.
• Monitor and follow up on medical leaves, workplace accidents, and occupational health recommendations.
• Support audits, inspections, and requests from government agencies related to occupational health and safety compliance.
• Manage documentation required to maintain regulatory compliance in occupational health and safety matters.

📊 Reporting and Continuous Improvement

• Monitor and track Human Resources metrics, including turnover, absenteeism, and headcount.
• Prepare periodic reports for clients and internal leadership.
• Support continuous improvement initiatives and HR projects led by the HR Manager.
• Perform other related duties and responsibilities as assigned.

✅ Qualifications

🎓 Education

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Law, or a related field.

🧩 Experience

• Minimum of 3 years of experience in a Human Resources Generalist or similar HR role.
• Experience in employee administration, payroll processes, and Colombian labor law.
• Experience providing support to internal and/or external clients.

🛠️ Knowledge and Skills

• Strong knowledge of Colombian labor legislation.
• Knowledge of payroll administration and employee lifecycle management.
• Experience managing vacation, medical leave, and leave-of-absence processes.
• Proficiency in Microsoft Office applications, particularly Excel.

🌟 Competencies

• Strong customer service and client-oriented mindset.
• Effective verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and follow through on commitments.
• Problem-solving and critical-thinking skills.
• High level of confidentiality and professional judgment.
• Ability to work effectively in dynamic and multicultural environments.

🌐 Languages

• Fluent English and Spanish, both written and spoken.
• Ability to lead meetings, provide professional guidance, and manage business communications in both languages.

Benefits

💵 Competitive salary in Colombian pesos (COP)

📚 Continuous training and mentoring

🌍 Work with a Leading Global company

💼 Growth Opportunities: Join a growing team with plenty of room for career advancement.
👥 Collaborative Culture: Work alongside passionate professionals in an innovative environment.
🏢 In-Office Role: Excellent opportunity to collaborate with Leadership in Medellín's modern office.

This is an Excellent Opportunity!

If you meet the requirements, we’d love to start a conversation with you. Simply fill out the application form, and we’ll be in touch to schedule your interview promptly. Don’t miss your chance to work with a leading global IT company that’s on the rise!

** Only resumes in English will be considered for this position **